Frequently Asked Questions
Release Notes
- June 11, 2026 - Platform and Admin Release Notes
- April 15, 2026 - Platform and Admin Release Notes
- January 29, 2026 - Platform and Admin Release Notes
- Dec 11, 2025 - Platform and Admin Patch Notes
- December 2, 2025 - Platform and Admin Release Notes
- October 28, 2025 - Platform and Admin Release Notes
General Resources
- Researchers: ORCID ID Integration
- All Roles: Activating Your Platform Account
- Which Admin setup articles should I use?
- Platform Manager: Date and Timezone Settings
- Forgotten Password Reset Process
- Password Reset Email Not Received
Admin Module Setup: Managing Settings
Admin Module Setup: Managing Ad Hoc Teams
Admin Module Setup: People Profiles & User Accounts
- Roles + Capabilities
- Roles Tab: Role Search and Data Export
- Managing Funding Programs and Rounds in Admin
- Creating a Unit in Admin
- Creating an External Organization in Admin
- Approving External Organizations in Admin Module
Admin Module Setup: Email Templates & Ad Hoc Tasks
- All Roles: Using Ad Hoc Tasks and Milestones in Platform and Admin
- What are email template placeholders?
- Configuring and Enabling Email Templates in Admin
- Admin Module: Email Template Placeholder List
- Animal Inventory: Email Template Placeholder List
- Animal Oversight: Email Template Placeholder List
Cayuse Platform: HR Connect
- Demographics by Region
- HR Connect: Overview and Best Practices
- HR Connect: FAQ
- HR Connect: Cayuse Platform Bulk Load Template
- HR Connect Bulk Load Character Limits
- HR Connect: Authentication