There are two types of text items that can be added to submission forms: text boxes, and text areas. While text boxes are for users to input short answers less than 200 characters, text areas provide a rich text field for longer responses of unlimited length.
Adding a Text Area
- Open up your template, and click on a section to edit.
- From the right-hand item pane, click on Text Box or Text Item and drag the item to where you would like the question to appear on the form.
- Click into the label, title, and description lines to begin adding question information. Click
to save the text. 
To delete a text item, click on it, and then click 
.
Click on 
and drag to rearrange text items on the form.
You can further customize the properties of the text items by clicking on it and editing the fields within the right-hand Properties pane.
Required vs. Optional Questions
Optional vs. Required: If questions, sections, and attachments are optional, users may skip them, potentially leading to incomplete submissions. Make sure to mark necessary items as Required.
