Research Suite Support Center

**Please Note: We will be transitioning to our new support site ( by June 1, 2016. This page will be forwarded to the new site, but all of the same content will be available, plus some new resources! If you have any questions, please visit the HelpDesk by clicking the link below. Thanks!**

In the Research Suite Product Support Center, you can find User and Admin manuals for each Research Suite product, training presentations, and recent release notes. To find what you're looking for, click the product link in the left sidebar, or search all product documentation using the search box in the upper left.

Got Questions? We've Got Answers!

The HelpDesk is a ticketing system and knowledgebase that helps you accurately capture, track, sort and view your support requests. The knowledgebase is where you can find FAQs and helpful articles on a variety of topics related to the Research Suite.

Contact Us

  • Open a Ticket: HelpDesk
  • Phone: 503-297-2108, ext. 201
  • Hours: Monday - Friday, 6:00 AM – 5:00 PM Pacific Time (9:00 AM - 8:00 PM ET), except company holidays


The Cayuse 424 Users Listserv is a newsletter-style mailing list distributing technical support topics, productivity tips, and other product-specific content of interest to the Cayuse 424 user community.

Sign up for the listserv